Health Care Support Worker

Job summary Pioneer Wound Healing and Lymphoedema Centres is seeking skilled and motivated Health Care Support Workers to join our team. Our vacancies are in our main clinics at Crawley and Eastbourne. Our core business is specialist wound care and lymphoedema and you will work with our clinic teams to deliver first class services to patients. Hours will be Monday through Friday though some weekend working may occasionally be required. If you have experience of working in hospitals or community services, please apply as follows. You will be working with excellent team members and will be part of innovative services. Main duties of the job To ensure the highest standards, by complying with and implementing Pioneer Policies and Procedures, namely: Clinical, Corporate, Health and Safety, Information Governance and Human Resources. To support all clinicians; to assist in delivering evidence based wound care. To deliver assigned delegated tasks of wound care under the direction of the named clinician, for which appropriate training and competency have been undertaken. To maintain clinical records using both manual and computerised systems, to report and evaluate patients progress/change. To attend annual mandatory training and role specific training for agreed competencies. To endeavour to ensure that each patients experience is a positive experience and that at the end of the patients experience within the Pioneer clinic, feedback should be encouraged and captured To ensure that all Pioneer Risk Management systems and processes are implemented to reduce risk to its lowest practicable level. To ensure that they attend annual mandatory training and comply with Pioneer Risk Management systems. To support the TVNC in gathering and analysing local service data, including audit, in order to meet contractual requirements and KPIs. About us Pioneer Wound Healing and Lymphoedema Centres are an Independent Provider of NHS Services in England. We provide specialist clinical services, conduct research and develop practice in this exciting area of healthcare. We have invested in modern clinical spaces and the equipment required to provide a state of the art environment for our patients and staff. Details Date posted 19 August 2026 Pay scheme Other Salary £25,760 to £27,467 a year Contract Bank Working pattern Full-time, Part-time, Flexible working Reference number U0029-26-0005 Job locations Wish Tower House 1c Edward Road Eastbourne East Sussex BN23 8AS United Kingdom Swift House, Northwood Park Gatwick Road Crawley RH10 9XN United Kingdom Job description Job responsibilities Job Purpose To support registered staff in providing a comprehensive, evidence based tissue viability service for all patients including those in the community setting. Key responsibilities and accountabilities 1.To ensure the highest standards, by complying with and implementing Pioneer Policies and Procedures, namely Clinical, Corporate, Health and Safety, Information Governance and Human Resources. 2.To support all clinicians; to assist in delivering evidence based wound care. 3.To deliver assigned delegated tasks of wound care under the direction of the named clinician, for which appropriate training and competency have been undertaken. 4.To maintain clinical records using both manual and computerised systems, to report and evaluate patients progress/change. 5.To attend annual mandatory training and role specific training for agreed competencies. 6.To endeavour to ensure that each patients experience is a positive experience and that at the end of the patients experience within the Pioneer clinic, feedback should be encouraged and captured 7.To ensure that all Pioneer Risk Management systems and processes are implemented to reduce risk to its lowest practicable level; this includes raising risk awareness in the clinic, seeking risk and safety advice and escalating risks that cannot be managed locally to the Nurse consultant and Senior Management Team. 8.To ensure that they attend annual mandatory training and comply with Pioneer Risk Management systems; ensuring that Governance, Risk and Quality management is an integral part of their appraisal and staff development. 9.To support the TVNC in gathering and analysing local service data, including audit, in order to meet contractual requirements and KPIs. 10.Undertake additional duties that may be reasonably required within the scope of this position. Clinical Responsibilities/ Assessment and care planning to meet health and wellbeing needs/ Provision of care to meet health and wellbeing needs To assist the clinicians in undertaking holistic assessments To act as patient and staff advocate through the application of ethical, legal and professional knowledge and skills. Plan and co-ordinate with the clinic coordinator and Nurse Consultant the patients discharge arrangements Act as an advocate for the patient, providing them with information and directing them to the relevant support services where app