Medical Secretary

Job summary We are recruiting a dynamic, methodical, forward thinking secretary ideally Full time but may consider part time (Over 5 days) to help assist our clinical team with managing our referral processes. Main duties of the job Typing letters/reports and associated documentation as required by Partners/Clinical Directors Liaising with external agencies such as hospitals and community services to ensure referrals are processed efficiently Maintain an accurate referrals database mainly for TWR Process referrals via ERS and email - make sure to keep up to date with any changes Process advice & guidance requests Scanning of patient-related documentation and attaching scanned documents to patients healthcare records Input data into patients healthcare records as necessary Assist with training of new staff Ad-hoc duties when required by Management/Partners Manage all administrative queries as requested Support all clinical staff with general administrative tasks when needed Manage Practice email account About us We are busy Practice of 18,500 patients situated in Raynes Park, with great transport links. We form part of West Merton PCN serving a local population of roughly 33,000 patients. Details Date posted 22 September 2026 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A3591-26-0002 Job locations First Floor, 1 Lambton Road Raynes Park London SW20 0LW United Kingdom Job description Job responsibilities Lambton Road Medical Practice would like to employ an enthusiastic and motivated individual to join our multi-disciplinary team to provide a range of professional and first-rate support services to both our patients and Clinical Team. The role will mainly be focused on managing and monitoring Referrals, supporting Clinicians. The ideal candidate must possess excellent communication skills, as well as ability to work autonomously within a fast-paced environment. The Medical Secretary must also have knowledge of medical terminology and be familiar with computer systems and software commonly used in healthcare settings. Key Competencies: Main responsibilities will be including, but no limited to: Typing letters/reports and associated documentation as required by Partners/Clinical Director Liaising with external agencies such as hospitals and community services to ensure referrals are processed efficiently Maintain an accurate referrals database mainly for TWR Process referrals via ERS and email - make sure to keep up to date with any changes Process advice & guidance requests Scanning of patient-related documentation and attaching scanned documents to patients healthcare records Input data into patients healthcare records as necessary Assist with training of new staff Ad-hoc duties when required by Management/Partners Manage all administrative queries as requested Support all clinical staff with general administrative tasks when needed Cover Practice email account Job description Job responsibilities Lambton Road Medical Practice would like to employ an enthusiastic and motivated individual to join our multi-disciplinary team to provide a range of professional and first-rate support services to both our patients and Clinical Team. The role will mainly be focused on managing and monitoring Referrals, supporting Clinicians. The ideal candidate must possess excellent communication skills, as well as ability to work autonomously within a fast-paced environment. The Medical Secretary must also have knowledge of medical terminology and be familiar with computer systems and software commonly used in healthcare settings. Key Competencies: Main responsibilities will be including, but no limited to: Typing letters/reports and associated documentation as required by Partners/Clinical Director Liaising with external agencies such as hospitals and community services to ensure referrals are processed efficiently Maintain an accurate referrals database mainly for TWR Process referrals via ERS and email - make sure to keep up to date with any changes Process advice & guidance requests Scanning of patient-related documentation and attaching scanned documents to patients healthcare records Input data into patients healthcare records as necessary Assist with training of new staff Ad-hoc duties when required by Management/Partners Manage all administrative queries as requested Support all clinical staff with general administrative tasks when needed Cover Practice email account