Health Care Support Worker - Frailty Support Worker

Job summary An exciting opportunity has arisen for a Band 3 Frailty Support Worker on Ward 3 in Prince Philip Hospital, Llanelli. The post offers the opportunity to develop your skills and experience in caring for frail patients. Dementia and frailty are a growing challenge within healthcare, and we, as healthcare professionals are at the forefront of providing the dignity, support and care that people deserve. The aim of the role would be to improve the patient experience. You would be expected to promote the patients' independence by focusing on their mobility, nutrition and hydration in order to maintain and maximize their functional ability. Main duties of the job The post holder should hold an NVQ level 3 in Health or equivalent. They will need to demonstrate that they have good communication skills and that they are an excellent team player as well as being able to work alone. They will be expected to work alongside both the nursing and the therapies team. The post will include working 7 days a week, with no night duty. The ability to speak Welsh is essential for this post. Welsh Language Level 1 is essential for this role. The Level 1 requirement in our Welsh language matrix is; Pronounce Welsh words, place names, department names, etc. Greet and understand a greeting. Use basic everyday words and phrases, e.g. thank you, please, excuse me, etc. Understand / pass on simple verbal requests of a routine / familiar / predictable kind using simple language, e.g. 'May I speak to...'. The Language Matrix can be found in the attachments About us Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers. Our services are provided in: Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers Numerous mental health and learning disabilities services Details Date posted 14 September 2026 Pay scheme Agenda for change Band Band 3 Salary £26,813 to £27,890 a year per annum pro rata Contract Permanent Working pattern Full-time Reference number 100-ACS190-0826-A Job locations Prince Philip Hospital Llanelli SA14 8QF United Kingdom Job description Job responsibilities You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is essential for this post. The Health Board offers a variety of learning options and staff support to help you further develop your skills if necessary during the course of your employment with us. Job description Job responsibilities You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is essential for this post. The Health Board offers a variety of learning options and staff support to help you further develop your skills if necessary during the course of your employment with us.