Medical Secretary/Adminstrator

Job summary An opportunity has arisen for a highly motivated and enthusiastic individual to join the HIV Services administration team at the Royal Cornwall Hospitals Trust . You will need to provide an efficient and comprehensive administrative service and should have previous secretarial and administrative experience. Excellent organisational skills are required as is the ability to work under pressure, prioritise workloads and work to deadlines. Excellent communication skills are required and the post holder will need to have the ability to liaise with staff at all levels and work effectively and efficiently as part of a team. This is a busy role and the post holder will need to have a flexible approach to work and be able to use their own initiative. Main duties of the job o First point of contact for service users, ensuring efficient and sensitive communication with patients and other health professionals.o Provide a confidential and welcoming reception service for patients at The Hub.o Responsible for processing confidential information and accurate coding of data.o Assist with secretarial and administrative support to the HIV team. About us Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that rises significantly during peak visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds: Royal Cornwall Hospital in Truro St Michael's Hospital in Hayle West Cornwall Hospital in Penzance As a teaching hospital, we are proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals while continually strengthening our own services. Education and lifelong learning are central to who we are. The Knowledge Spa, located on the Royal Cornwall Hospital site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams who support the care of more than half a million people every year. We are driven by one clear ambition - Outstanding Care for One and All - care that's safe, kind and high-quality, for every patient and every staff member. We are RCHT. Details Date posted 11 September 2026 Pay scheme Agenda for change Band Band 3 Salary £25,760 to £27,476 a year pa pro rata Contract Permanent Working pattern Full-time Reference number 156-8141955 Job locations Treliske Hospital Royal Cornwall hospital Truro TR1 3LJ United Kingdom Job description Job responsibilities PLEASE NOTE: To view the full Job Description and