Support Worker

Job summary We are looking for Support Worker to join the Crisis House team based in Exeter. The role is dynamic and challenging. The role will provide direct therapeutic engagement to services users in crisis, supporting them in a co-constructed manner, to move away from the crisis point and focus on desired future goals and solution building. We will support you to learn the skills you need to thrive in the role. We will offer you the training and development support you need to begin a fulfilling career. In return, you will need to be motivated, flexible and eager to learn. This service operates 24 hours a day, 7 days a week, 365 days a year and therefore requires participation in a rota-based shift working arrangement. Main duties of the job The support worker will have experience in supporting people with mental health difficulties. The support worker will be able to support service users with emotional, social, physical and domestic needs. The support worker will be skilled in engaging both service users and stakeholders and have a good understanding of the needs and diversity of those you will be supporting. The support worker will assist in the day to day running of the Crisis House environment and will ensure that all service users maintain their activities of daily living. As part of the Crisis House Team, the support worker will develop strong links with carers and other networks to support the service user to develop a co-produced management plan that allows them to contain their current crisis and build on existing skills and community links to further support their future management and wellbeing. About us About Devon Partnership Trust We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do Our values We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader. Details Date posted 09 October 2026 Pay scheme Agenda for change Band Band 3 Salary £25,760 to £27,467 a year Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number C9369-26-0774 Job locations Redhills Crisis House Exwick Road Exeter Devon EX4 2DA United Kingdom Job description Job responsibilities Job responsibilities Please see the attached Job Description and