Medical Secretary

Job summary We are seeking a friendly, organised and professional Medical Secretary to join our busy GP Practice. The role is for 17 hours per week and the work pattern will be: Monday: 13.00 to 17.30 Tuesday: 08.00 to 17.00 Thursday: 13.00 to 17.00 Main duties of the job The successful candidate will provide high-quality administrative and secretarial support to our clinical team, ensuring the smooth coordination of patient referrals, correspondence, and medical records. This is an excellent opportunity for someone with strong communication skills, excellent attention to detail and the ability to work efficiently in a fast-paced healthcare environment. About us We are a friendly and forward-thinking GP Practice looking after over 25,000 patients in and around Herne Bay. We are based over two sites and have a large team of staff all working together to provide a high standard of person centred care for our patients. We are a flexible, friendly and supportive Practice. Ensuring our employees feel valued and happy in the workplace is an important value to us. Details Date posted 24 August 2026 Pay scheme Other Salary £13.67 an hour Contract Permanent Working pattern Part-time Reference number A2757-26-0008 Job locations 116 Kings Road Herne Bay Kent CT6 5RE United Kingdom Job description Job responsibilities Main responsibilities: Type letters, reports and associated documentation as required. Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently and in the required format. Manage all enquiries in an effective manner Manage and action all incoming emails Accurately input and update data in the patient's healthcare records as necessary Process referrals using the electronic referral system (ERS) Answer incoming phone calls, transferring calls or dealing with the callers/patients queries appropriately Manage all administrative queries as necessary including Docman and EMIS tasks and rapid access and reports. Run system searches including ERS Worklists, and report on outstanding referrals, ensuring patient records and referring GPs are kept up to date. Process and transcribe orthopaedic clinic dictations on Lexacom Support all clinical staff with general administration tasks as requested. Job description Job responsibilities Main responsibilities: Type letters, reports and associated documentation as required. Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently and in the required format. Manage all enquiries in an effective manner Manage and action all incoming emails Accurately input and update data in the patient's healthcare records as necessary Process referrals using the electronic referral system (ERS) Answer incoming phone calls, transferring calls or dealing with the callers/patients queries appropriately Manage all administrative queries as necessary including Docman and EMIS tasks and rapid access and reports. Run system searches including ERS Worklists, and report on outstanding referrals, ensuring patient records and referring GPs are kept up to date. Process and transcribe orthopaedic clinic dictations on Lexacom Support all clinical staff with general administration tasks as requested.