Medical Secretary

Job summary We are looking to recruit a medical secretary for 15 hours per week over three days to join our friendly and supportive team. Rota Tuesday 8:30 - 13:30 Wednesday 8:30 - 13:30 Friday 11:30 - 16:30 Previous experience working as a GP medical secretary is desirable but not essential. The person will be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies. The role of the medical secretary is very demanding therefore the ideal candidate will need to possess excellent communication and organisation skills. Being able to work as part of a team and own initiative is essential. Experience working within a fast paced office environment would be advantageous. Main duties of the job The main duties of the post are:- Liaising with external agencies, hospitals and community services, ensuring referrals are processed efficiently. Chasing results echo, x-ray, scans Actioning emails/tasks enquiries in an effective manner Expedite letters Safeguarding reports Training new clinicians on referral process Contacting patients regarding appointments Typing letters, reports and associated documentation as required Maintaining accurate referral database. Process SARS, insurance/solicitor letters and DVLA forms The skills we are looking for are: Excellent communication and organisation skills Accuracy Computer literate Ability to work under pressure. Ability to prioritise workload. Ability to work as part of a team and own initiative. About us Current practice team:- 5 Partners Management Team 3 Salaried GPs Registrars Nursing Team Mental Health Practitioner Medical Secretaries Reception/Administration Team With additional ARRS staff including Clinical Pharmacist, Pharmacy Technician, FCP, Care Co-ordinator, GP Assistant, Nurse Associate. As a long established training practice we are keen for all Partners and staff to continue with lifelong training and to develop their roles. We have good relationships with other practices within our PCN, with one of our partners being the clinical director. Details Date posted 12 October 2026 Pay scheme Other Salary £12.90 an hour Contract Permanent Working pattern Part-time Reference number A2261-26-0010 Job locations Folly Lane Bewsey Warrington Cheshire WA5 0LU United Kingdom Job description Job responsibilities Folly Lane Medical Centre Medical Secretary Job Description Job Title: Medical Secretary Responsible To: Practice Manager/Operation Manager The Purpose Of The Post: To provide a high quality, professional secretarial and administrative service to patients, doctors, staff, colleagues, health service professionals and others. The person will be expected Main Duties And Responsibilities The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Typing letters, reports and associated documentation as required Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Managing all enquiries in an effective manner Maintaining an accurate referrals database Actioning all incoming email Processing calling letters as requested Scanning of patient related documentation and attaching scanned documents to patients healthcare records Inputting data into the patients healthcare records as necessary Processing referrals using the electronic referral system (ERS) Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms Clinically coding data on SystemOne Answering incoming phone calls, transferring calls or dealing with the callers request appropriately Managing all administrative queries as necessary Carrying out system searches as requeste Maintaining a clean, tidy, effective working area at all times Supporting all clinical staff with general administrative tasks as requested. Assignment Of Work 1. The post-holders work assignment is determined by the requirements of the Practice, GP Partners, the Practice Manager and the patients. 2. The Practice Manager provides immediate line-management for the post-holder. The post holder will take instruction on a day to day basis from the Operations Manager. However, the post-holder is expected to be self-directed and self-motivated using their own initiative and requiring minimum input from the Operations Manager, once the probation period has been completed. 3. The Post-holders work is formally reviewed at 4 weeks, 2 months and 3 months during the probationary period. If the probationary period is not successfully completed a f