Medical Secretary

Job summary This is a newly created post to provide a high-quality secretarial service to the Consultant, Associate Specialist Doctor, and medical team in the adult ADHD services across the county of Cornwall. We are looking for an individual who can act as a central point of contact for the Consultant and their medical team. Acting as a pivotal role for all communications, some of which will be of a distressing nature and may require emotional effort by the post holder. This is an exciting time for Adult ADHD, we are looking for an individual who is strongly motivated to work in this area, with a keen interest to provide and excellent service to the people that access our care. If you are passionate about ADHD and are looking to develop a career in this area, leading to clinical expertise, then we would welcome an application from you. Main duties of the job Provide a comprehensive, high-quality secretarial and administrative service to the Consultant, Associate Specialist Doctor, and wider Adult ADHD team. Act as the central point of contact for all communications, including managing telephone calls, emails, and correspondence in a professional and timely manner. Prioritise and manage incoming enquiries, ensuring urgent matters are escalated appropriately. Organise and coordinate clinics, including appointment scheduling, preparation of clinic lists, and ensuring all relevant documentation is available. Transcribe clinical correspondence (including clinic letters and reports) accurately and within agreed timescales. Maintain accurate and up-to-date patient records in line with Trust policies and information governance standards. Liaise effectively with patients, carers, GPs, and other professionals, demonstrating empathy and sensitivity, particularly where communication may be distressing in nature. Support the medical team with diary management, meeting coordination, and general administrative tasks. About us We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services. Details Date posted 15 September 2026 Pay scheme Agenda for change Band Band 3 Salary £25,760 to £27,476 a year Per annum/Pro rata Contract Permanent Working pattern Full-time, Part-time Reference number 201-26-842 Job locations Newquay Annex Newquay Hospital St Thomas Road Newquay TR7 1RQ United Kingdom Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.