Support Worker

Job summary An exciting opportunity has arisen for a highly motivated and enthusiastic Support Worker to join the Community Mental Health and Memory Service. Please note the earliest start date for this position is 1st February 2027. Main duties of the job Our ideal candidate would be a committed team player as well as being able to work independently, demonstrating initiative and be passionate in promoting good quality care to maximise independence. Within this role you will be responsible for assessing, developing, implementing and evaluating care plans using a person-centred approach. Within this role you will gain training, support, and guidance to ensure you are working collaboratively with external agencies to provide the best possible care for our service users. This role requires someone who can manage in a fast-paced environment,, supporting our Mental Health Practitioners. The day-to-day work - for this role will be led by the needs of the service users and the service which will require effective time management and prioritisation skills as well as effective communication and autonomous working. All of our staff are an integral part of the multidisciplinary team within mental health services. About us Hello! We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond. The whole basis of our work is to deliver services that we would be happy for our own family to use. We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility. Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list. As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre. Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it. We like to work with forward-thinking people who want to make a difference. Come and Join us ! Please note: Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that has been automatically generated. Should you require any assistance in completing this application due to a disability or other needs please contact navigo.recruitment@nhs.net Details Date posted 14 October 2026 Pay scheme Agenda for change Band Band 3 Salary £25,760 to £27,476 a year Pay dependant on experience Contract Permanent Working pattern Full-time Reference number B9816-683 Job locations The Cedars Second Ave Grimsby DN33 2BA United Kingdom Job description Job responsibilities MAIN DUTIES / RESPONSIBILITIES: 1. Communication & relationship skills The post-holder will work with all members of staff within CMHMS and Navigo. They will work in close liaison with health and social care professionals in statutory and non-statutory agencies to facilitate and deliver a range of services to ensure that continuing care needs of service users are met. Participate in multidisciplinary meetings, case conferences and any other meetings as necessary. Effectively communicate complex and/or sensitive information where there are barriers to understanding. This includes communication concerning adult protection, abuse, cognitive impairment and other risks surrounding a service users mental health. Barriers to understanding include working with service users who could be hostile or highly emotional, who have complex needs and may be vulnerable. Maintain accurate clinical records according to professional standards. To participate in Practice and Management supervision. Promote and implement creative ways of working with service users Instigate, develop and maintain a relationship with the service user and/or carer to facilitate the accurate delivery of care. Manage highly confidential information in respect of members of the public in accordance with local and national policy. Act as named worker responsible for specific interventions. 2. Knowledge, training and experience Attend appropriate training as identified with Team Leader in supervision, e.g. reflective practice, handover, appraisal and provide feedback to the Team on training. Maintain and update skills/knowledge relevant to the post and ensure practice is evidence based. Attend and participate in Team and clinical meetings as required. Participate in clinical supervision process, in appraisal and individual performance review process. Participate in the training, education and induction of new Team members, seconded workers and other agencies as identified by Team Leader. To demonstrate and promote to them high