Practice Manager II Geneva Primary Care/FLH Primary Care, Geneva NY

Practice Manager – Geneva Primary Care/FLH Primary Care Location: Geneva, NY Medical Arts Building. Employment Type: Full-Time Position Summary The Practice Manager provides primary oversight of administrative and operational functions at Geneva Primary Care and FLH Primary Care (approximately 60% operational focus). This role is responsible for supervising staff, optimizing daily practice operations, and ensuring a high level of patient and provider satisfaction. The ideal candidate is highly organized, able to manage multiple priorities, and demonstrates strong leadership, communication, and problem-solving skills. This individual will collaborate closely with providers and staff to improve workflows, enhance patient experience, and support Occupational Health and Worker’s Compensation services. Key Responsibilities Oversee daily operations of the physician practice Supervise staff and ensure appropriate utilization of resources Maintain effective communication with internal teams and external partners Develop, implement, and maintain efficient office systems and procedures Collaborate with providers to improve processes and resolve operational issues Support Occupational Health and Worker’s Compensation program activities Manage scheduling workflows, payroll processes, and administrative functions Promote a positive, patient-centered environment focused on safety, dignity, and respect Required Qualifications BS degree in business, healthcare, or related field. Minimum 3–5 years of experience in physician practice operations Minimum 3 years in a supervisory or leadership role Experience with computerized patient scheduling systems Proficiency in Microsoft Office (Word, Excel, PowerPoint) and EMR systems Strong understanding of CPT and ICD-10 coding Exceptional interpersonal and communication skills Demonstrated ability to work independently and manage multiple priorities Strong organizational and problem-solving skills Preferred Qualifications Knowledge of physician office operations and medical billing Experience creating and managing operating budgets Experience with Epic and Medent systems Background in outpatient registration/admissions Knowledge of medical terminology Experience in scheduling and billing processes Familiarity with Occupational Health, DOT, and Worker’s Compensation Additional Requirements Demonstrates behaviors aligned with a healing, patient-centered environment, including professionalism, effective communication, and respect for all individuals Ability to provide services across all age groups, including neonate, pediatric, adolescent, adult, and geriatric populations Occupational exposure to bloodborne pathogens may occur; adherence to safety protocols is required Why Join Us? Join a collaborative healthcare team committed to delivering high-quality, patient-centered care. This role offers the opportunity to lead operations, improve processes, and make a meaningful impact on both patient experience and team success. Salary Range: $73,258.00-$84,438.03 Salary based on experience as a Practice Manager. FLH123 Location FLH Medical PC Salary Range $73,258.00-$84,438.03