Health Care Support Worker - Millview Court

Job summary Do You Enjoy a Challenge? Mill View Court is looking to recruit an enthusiastic and compassionate Band 3 Healthcare Assistant to join our established multidisciplinary team. Mill View Court is a 15-bedded mixed-sex assessment unit providing assessment and intervention for individuals experiencing acute mental health difficulties. We are committed to delivering high-quality, person-centred care within a trauma-informed environment, supporting service users through challenging periods in their lives. This is an exciting opportunity to work within a supportive team where no two days are the same. As a Healthcare Assistant, you will play an important role in supporting service users on their recovery journey, working alongside nurses, doctors, occupational therapists, psychologists and other healthcare professionals. We are looking for someone who is motivated, caring, and resilient, with excellent communication skills and the ability to remain calm and professional in challenging situations. A good level of self-awareness and the confidence to use your initiative are essential. In return, we offer a welcoming team environment, regular supervision, ongoing support, and opportunities for training and professional development. If you are passionate about mental health care and want to make a real difference to people's lives, we would love to hear from you. To comply with safeguarding regulations we are only able to accept applicants from candidates who are over 18. Main duties of the job Mill View Court is a 15-bedded mixed assessment unit that provides assessment and intervention for individuals experiencing increased mental health difficulties. As part of this diverse and ever-evolving role, the successful candidate will be required to: Provide and receive routine information, demonstrating reassurance, empathy, and de-escalation skills where appropriate. Demonstrate strong interpersonal skills when supporting individuals with complex needs. Support patients throughout their admission, including providing care and support during periods of crisis. Support individuals in completing relevant assessment tools and documentation, including the Hospital Anxiety and Depression Scale (HADS), Alcohol Use Disorders Identification Test (AUDIT), Recovery and Quality of Life assessments, and physical health assessments such as the Health Improvement Profile (HIP). Help facilitate therapeutic interventions and distraction techniques for service users. Undertake basic physical health observations using the National Early Warning Score (NEWS2) tool and report any significant findings to the nurse in charge. Maintain up-to-date knowledge and skills relevant to the field of practice.Work effectively as part of the multidisciplinary team and report any concerns to the nurse in charge, including changes in a patient's presentation observed through routine observations or supportive engagement. Recognise and respond appropriately to emergency situations. About us We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care. We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started. We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds. Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised. We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support. From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK. Find out more and search live jobs. Details Date posted 14 October 2026 Pay scheme Agenda for change Band Band 3 Salary £25,760 to £27,476 a year per annum Contract Permanent Working pattern Full-time Reference number 338-8249283-26-A Job locations Millview Court Castle hill - castle Road Cottingham HU16 5JQ United Kingdom Job description Job responsibilities For further information with regards to this vacancy please see the attached Job description and