Medical Secretary

Job summary Stonyhill Medical Practice is located in the South Shore area of Blackpool. Modern purpose built premises with on site parking. Looking to recruit a Medical Secretary upto full time hours. Main duties of the job The ideal candidate will provide a comprehensive, confidential, and efficient secretarial and administrative service to the GPs and wider clinical team, ensuring the smooth processing of clinical correspondence, referrals, and patient-related documentation while maintaining high standards of patient care and confidentiality. About us Stonyhill Medical Practice is a 6 Partner practice + 2 Salaried GPs With full supporting primary care health care team comprising of highly qualified and long serving staff members. 12500 patients Details Date posted 19 October 2026 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Flexible working Reference number A4318-26-0005 Job locations South Shore Primary Care Centre Lytham Road Blackpool Lancashire FY4 1TJ United Kingdom Job description Job responsibilities Main Duties and Responsibilities Clinical Administration Manage and process incoming and outgoing clinical correspondence. Type, proofread, and distribute letters, reports, and medical documents. Process referrals to secondary care services, including urgent and routine referrals. Monitor referral pathways and ensure appropriate follow-up where required. Assist clinicians with administrative tasks related to patient care. Medical Records Management Maintain accurate and up-to-date electronic patient records. Ensure all records are handled in accordance with GDPR and NHS confidentiality standards. Process requests for access to medical records and insurance reports in line with practice procedures. Communication Liaise with hospitals, community services, and other healthcare professionals regarding patient care. Communicate professionally with patients, carers, and external organisations. Respond to telephone calls, emails, and queries appropriately and efficiently. Referral Management Prepare and submit referrals using the NHS e-Referral Service (e-RS). Use the ERS booking system to book, manage, and track patient referrals and appointments. Track referrals and investigate any delays or rejected referrals. Ensure urgent referrals are actioned promptly in accordance with practice protocols Administrative Support Provide secretarial support to GPs and other clinicians. Maintain filing systems and administrative databases. Support practice projects and audits when requested. Job description Job responsibilities Main Duties and Responsibilities Clinical Administration Manage and process incoming and outgoing clinical correspondence. Type, proofread, and distribute letters, reports, and medical documents. Process referrals to secondary care services, including urgent and routine referrals. Monitor referral pathways and ensure appropriate follow-up where required. Assist clinicians with administrative tasks related to patient care. Medical Records Management Maintain accurate and up-to-date electronic patient records. Ensure all records are handled in accordance with GDPR and NHS confidentiality standards. Process requests for access to medical records and insurance reports in line with practice procedures. Communication Liaise with hospitals, community services, and other healthcare professionals regarding patient care. Communicate professionally with patients, carers, and external organisations. Respond to telephone calls, emails, and queries appropriately and efficiently. Referral Management Prepare and submit referrals using the NHS e-Referral Service (e-RS). Use the ERS booking system to book, manage, and track patient referrals and appointments. Track referrals and investigate any delays or rejected referrals. Ensure urgent referrals are actioned promptly in accordance with practice protocols Administrative Support Provide secretarial support to GPs and other clinicians. Maintain filing systems and administrative databases. Support practice projects and audits when requested.