Medical Secretary

Job summary We are seeking an efficient and highly organised Medical Secretary to join our dynamic team at Mill Road Surgery on a full-time basis. The successful candidate will play a crucial role in ensuring the smooth operation of our practice, supporting our medical staff, and providing excellent service to our patients. Main duties of the job Key responsibilities will include: Provide administrative support to doctors and other healthcare professionals Prepare and manage correspondence, including letters, emails, and reports Maintain and update patient records, ensuring confidentiality and accuracy Handle telephone and face-to-face enquiries from patients, healthcare professionals, and external agencies Process referrals, tasks and incoming emails from patients and third-party providers Assist in the preparation of medical documents Ensure the practices policies and procedures are adhered to, particularly in relation to patient confidentiality and data protection Coordinate with other staff members to ensure a seamless patient experience About us Mill Road Surgery has a practice list size of over 18,000 patients and use SystmOne. We have regularly been voted top in the NHS Patient Survey for GP Surgeries in Colchester. Our benefits include; Competitive salary Opportunities for professional development and training A supportive and friendly working environment 28 days of annual leave plus bank holidays (pro-rata) NHS pension scheme eligibility On site parking For more information about our practice, please visit www.millroad-surgery.co.uk Mill Road Surgery is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Details Date posted 20 October 2026 Pay scheme Other Salary Depending on experience dependent on experience Contract Permanent Working pattern Full-time Reference number 30020-1 Job locations 47 Mill Road Mile End Colchester Essex CO4 5LE United Kingdom Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us.