Medical Secretary

Job summary West Walk Surgery are recruiting for a Medical Secretary to join our friendly team, working up to 30 hours per week, including a Thursday afternoon and all day Friday. Candidates should outline your preferred days and hours at the top of your application (days over 6 hours must include a 30 minute unpaid break) Interviews will be held on Friday 9th October for successful candidates. We reserve the right to close this vacancy early if a suitable candidate is identified. As applications will be reviewed on an ongoing basis, we encourage early applications. Main duties of the job You will be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS). About us West Walk Surgery is a large patient focused practice, consisting of 5 GP Partners, 8 salaried GP's, Mental Health Nurse, Clinical Pharmacists, Pharmacy Technicians, Paramedics, Physios, Practice Nurses and HCA's, all supported by the Reception and Admin teams. Details Date posted 28 September 2026 Pay scheme Other Salary £13.25 an hour Contract Permanent Working pattern Part-time Reference number A0254-26-0007 Job locations 21 West Walk Yate Bristol BS37 4AX United Kingdom Job description Job responsibilities The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a.Processing letters, reports and associated documentation as required b.Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently c.Manage all enquires in an effective manner d.Maintain an accurate referrals database e.Action all incoming e-mails f.Process calling letters as requested g.Scanning of patient related documentation and attaching scanned documents to patients healthcare records h.Input data into the patients healthcare records as necessary i.Process referrals using the electronic referral system (ERS) j.Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms k.Read code data on EMIS l.Answer incoming phone calls, transferring calls or dealing with the callers request appropriately m.Manage all administrative queries as necessary n.Carry out system searches as requested o.Maintain a clean, tidy, effective working area at all times p.Support all clinical staff with general administrative tasks as requested Job description Job responsibilities The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a.Processing letters, reports and associated documentation as required b.Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently c.Manage all enquires in an effective manner d.Maintain an accurate referrals database e.Action all incoming e-mails f.Process calling letters as requested g.Scanning of patient related documentation and attaching scanned documents to patients healthcare records h.Input data into the patients healthcare records as necessary i.Process referrals using the electronic referral system (ERS) j.Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms k.Read code data on EMIS l.Answer incoming phone calls, transferring calls or dealing with the callers request appropriately m.Manage all administrative queries as necessary n.Carry out system searches as requested o.Maintain a clean, tidy, effective working area at all times p.Support all clinical staff with general administrative tasks as requested