Health Care Support Worker - UTC

Job summary Are you a dedicated healthcare support worker seeking a rewarding opportunity to deliver direct patient care. The Nottingham CityCare Urgent Treatment Centre is a Clinician-led service that provides assessment and treatment to people with urgent but not life-threatening health problems This post will suit an enthusiastic, driven, motivated and flexible individual with experience of working in a dynamic environment. There is a requirement for flexible 365 day working with shift works covering 06:45am to 10pm daily. This is a Permanent role working 22.5 hours per week. Main duties of the job What your typical day looks like: Working within a compassionate and professional team of clinical experts. Creating a positive impact on patients lives, providing face to face clinical support and treatments which will include Supporting clinicians to perform triage to patients presenting to the UTC with undifferentiated conditions Performing various clinical procedures within a healthcare setting which includes, recording TPR, B/P, O2 sats, ECGs, venepuncture and others consistent with the role To provide first contact immobilisation of fractures within protocol and mobilisation advice and care To provide wound care services within a health care setting To check and order supplies for use within the service To provide reception duties within a health care setting as required About us We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives. CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation. We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring. CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on ncp.recruitment@nhs.net . CityCare is committed to the protection of vulnerable adults and children. Details Date posted 30 September 2026 Pay scheme Agenda for change Band Band 3 Salary £25,760 to £27,476 a year pro rata for part time Contract Permanent Working pattern Part-time Reference number B9826-PAUC-6571 Job locations Urgent Treatment Centre Seaton House London Road Nottingham NG2 4LA United Kingdom Job description Job responsibilities Job Purpose To work as part of the Urgent Treatment Centre team, providing support to patients and the team. To undertake delegated tasks and work without supervision where appropriate, reporting back to the responsible clinician. Dimensions To support triage to patients presenting to the Urgent Treatment Centre with undifferentiated conditions using protocols and templates To perform various clinical procedures within a healthcare setting which includes, recording TPR, B/P, O2 sats, ECGs, venepuncture and others consistent with the role To provide first contact immobilisation of fractures within protocol and mobilisation advice and care To provide wound care services within a health care setting To check and order supplies for use within the service To provide reception duties within a health care setting as required To handle payments for UTC services as required To maintain clinical care records according to organisational policy To ensure consulting areas are prepared and stocked on a daily basis To assist in the maintenance of ensuring the environment is clean at all times To ensure communication is maintained with patients, carers and the UTC team throughout the patients attendance at the UTC ensuring a high level of customer care is delivered consistently To provide a high level of customer service to patients, visitors and carers presenting to the UTC Key Responsibilities Clinical Duties To support the assessment of client needs and respond accordingly with the use of protocols and pathways where appropriate. To observe confidentiality and maintain a professional image at all times To ensure clinical environments for self and others are prepared and maintained according to Health and Safety and Infection Control p