Medical Secretary

Job summary Come and join our busy team of Medical Secretaries based in either Southport or Ormskirk Hospital sites. We are looking for experienced Medical Secretaries with a background in healthcare to join our existing team. We offer on the job training and support from our teams alongside a Trust which can offer ongoing learning and apprenticeships, so that all our staff have the opportunity to fulfil their true potential. We have the following vacancies currently available: 30 hours in gynaecology, working Tuesday to Friday based at Ormskirk Hospital 30 hours in general surgery/vascular, working Tuesday to Friday based at Southport Hospital We are happy to have a chat or arrange for an informal visit. Come and see what we can offer you. Previous applicants need not apply. Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment Main duties of the job It is expected that applicants will have appropriate knowledge of working in a medical environment and also demonstrate a background of working in an office environment with the ability to liaise with all relevant departments within the Trust and multiple outside agencies. Being a team player is essential together with first-rate organisational skills. This post is an important role within the Vascular team. You must: Have previous medical secretarial experience Have an extensive knowledge of medical terminology Experience of minute taking About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: o Rated Outstanding by CQC Inspection August 2018 o Top 100 places to work in the NHS (NHS Employers & Health Service Journal) o National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Details Date posted 02 September 2026 Pay scheme Agenda for change Band Band 4 Salary £28,392 to £31,157 a year Per Annum, Pro Rata Contract Permanent Working pattern Part-time Reference number 409-7791853-D Job locations Southport & Ormskirk Hospital Town Lane Southport PR8 6PN United Kingdom Job description Job responsibilities Support the day-to-day organisation, planning and management responsibilities of the Consultants and their teams through the maintenance of their annual leave, their diary, the arrangement of meetings, travel and other appointments. To act as first point of contact for patients, GPs, external organisations and members of the general public seeking information and support from the hospital. The post holder must be able to triage the calls appropriately as well as deal sympathetically with people who may be bereaved, distressed or angry using tact, persuasion and discretion, assessing priorities and initiating action as required. Answer telephone queries and provide non-clinical advice regarding patient care and appointments/admissions to patients, Trust staff, referring GPs and Consultants, making appropriate judgement using acquired knowledge and experience. Communicate with patients/parents regarding personal and highly sensitive information. Typing urgent clinical and non-clinical correspondence and reports including the transcription and management of audio sources (eg, digital dictation) using initiative in managing and prioritising workload. Compose routine and non-routine letters and produce typed clinical correspondence including the transcription of audio dictation. Attend, take and transcribe minutes for meetings as required within the specialty and implement any follow-up action points. Access the computerised Patient Administration System (CareFlow) for relevant patient details, updating records and registering patients as required. Maintain and update specialty-specific databases. Retrieve radiology and pathology results from core clinical systems. Ta