GP Medical Secretary

Job summary We are looking for a professional, organised and friendly individual who thrives in a busy healthcare environment and takes pride in delivering excellent patient care through outstanding administrative support. As a Medical Secretary within our Practice, you will be responsible for managing referrals, correspondence, clinic letters and patient communications, ensuring that information is processed accurately, confidentially and in a timely manner. You will work closely with GPs, clinicians and colleagues to help maintain the smooth and efficient running of our services. This is an exciting opportunity to join a supportive, dedicated and forward-thinking team where your contribution will be valued and recognised. We offer a positive working environment, opportunities for learning and development, and the chance to make a real difference to the experience of our patients every day. If you are highly organised, have excellent communication skills, can work effectively under pressure and are committed to providing exceptional administrative support within primary care, we would love to hear from you. Join us and become an important part of a Practice that is committed to delivering high-quality care to our local community. Main duties of the job As a Medical Secretary, you will provide a comprehensive administrative service to support the clinical team and ensure patients receive a professional and efficient service. Key duties include processing referrals, managing incoming and outgoing correspondence, handling patient enquiries, maintaining accurate clinical records, and supporting administrative functions of the Practice. You will liaise with patients, hospitals, community services and other healthcare professionals, ensuring information is communicated accurately and promptly. The role requires excellent organisational skills, attention to detail and the ability to prioritise a busy workload while maintaining confidentiality at all times. The successful candidate will be confident using clinical systems and Microsoft Office applications, possess strong communication skills, and work effectively both independently and as part of a team. Previous experience in a healthcare or medical secretarial setting would be advantageous, although full training will be provided for the right candidate. This is an important role that contributes directly to the smooth running of the Practice and the delivery of high-quality patient care. About us At Bartlett Group Practice, we are proud to provide high-quality, patient-centred healthcare to our local community. Our Practice is supported by a dedicated multidisciplinary team of GPs, nurses, healthcare assistants, pharmacists, administrative staff and management who work collaboratively to deliver safe, compassionate and effective care. We are a friendly, supportive and forward-thinking organisation that recognises the importance of every team member's contribution. We foster a positive working environment where colleagues are treated with respect, encouraged to develop their skills and supported to achieve their full potential. Teamwork, professionalism and excellent patient service are at the heart of everything we do. Working with us offers the opportunity to be part of a busy and rewarding primary care setting where no two days are the same. We are committed to staff wellbeing and provide a welcoming atmosphere where employees feel valued and appreciated. We encourage continuous learning and development and strive to create opportunities for career progression wherever possible. If you are looking to join a well-established Practice with a strong community focus, a collaborative team culture and a commitment to delivering outstanding patient care, Bartlett Group Practice could be the perfect place for you. Details Date posted 08 September 2026 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A1166-26-0013 Job locations Wharf Road Ash Vale Aldershot Hampshire GU12 5BA United Kingdom Frimley Green Medical Centre 1 Beech Road Frimley Green CAMBERLEY Surrey GU16 6QQ United Kingdom Job description Job responsibilities This job is for 30 hours over 4 days a week. Open to job shares / discussion. Job Purpose The Medical Secretary is a key administrative role within the NHS, providing essential support to clinicians and the wider practice team. The role involves managing correspondence, handling patient queries, coordinating appointments, and ensuring the smooth flow of administrative tasks to facilitate high-quality patient care. Key Responsibilities Secretarial Support Provide comprehensive secretarial support to GPs, nurses, and other clinicians, including typing correspondence such as referral letters, reports, and medical summaries. Manage clinical correspondence through systems such as e-Referrals (formerly Choose and Book), ensuring all referrals are processed accurately and in a timely manner. Manag