EPA Network Manager/Laboratory Medicine Service Operational Manager

Job summary The Eastern Pathology Alliance (EPA) is a joint venture between Norfolk and Norwich University Hospitals NHS Foundation Trust, James Paget University Hospitals NHS Foundation Trust and the Queen Elizabeth Hospital King's Lynn NHS Foundation Trust. The network processes over 35 million samples each year and is comprised of Clinical Biochemistry, Toxicology and Specialist Chemistry, Immunology, Microbiology, Haematology, Blood Transfusion and Andrology. Point of Care testing at NNUH also sits within Laboratory Medicine. The postholder will be responsible for the leadership, strategic and operational management of EPA, including budgetary and staff management, contract management and service continuity. The post holder must deliver a high quality, cost effective service and facilitate improvements through collaborative and constructive dialogue with all lab managers, clinical staff, and stakeholders across the region. Main duties of the job The main duties of the job include strategic service development, operational management, commercial management, service improvement, human resource management, governance and corporate responsibility for Eastern Pathology Alliance. About us Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity. We can offer you the full range of NHS benefits/discounts and in addition: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Details Date posted 23 September 2026 Pay scheme Agenda for change Band Band 8c Salary £79,504 to £91,609 a year per annum pro rata Contract Permanent Working pattern Full-time, Flexible working Reference number 234-26-E0854 Job locations Norfolk and Norwich Hospital, James Paget Hospital, Queen Elizabeth Hospital Various Norfolk NR4 7UY United Kingdom Job description Job responsibilities To ensure that there is appropriate interface with EPA stakeholders and withPrimary Care organisations and specialist commissioners. To contribute to the translation of Strategy and Corporate objectives into robust operational and financial plans as part of the overall divisional annual planning process. To co-ordinate the Business Planning across the service ensuring that there is an agreed Performance Management framework to monitor effectively the delivery of the annual business plans. To support work with financial teams in the preparation of robust business cases which enable the service to remain financially stable and responsible to the demands placed upon them. To analyse performance in relation to performance targets and strategic objectives; develops strategies and business plans, taking into account multiple factors requiring complex analysis and provides advice in areas where expert opinion differs. Please refer to the Job Description for the full specification of responsibilities and requirements for this post. Job description Job responsibilities To ensure that there is appropriate interface with EPA stakeholders and withPrimary Care organisations and specialist commissioners. To contribute to the translation of Strategy and Corporate objectives into robust operational and financial plans as part of the overall divisional annual planning process. To co-ordinate the Business Planning across the service ensuring that there is an agreed Performance Management framework to monitor effectively the delivery of the annual business plans. To support work with financial teams in the preparation of robust business cases which enable the service to remain financially stable and responsible to the demands placed upon them. To analyse performance in relation to performance targets and strategic objectives; develops strategies and business plans, taking into account multiple fac