Integrated Laboratory Medicine Deputy Information Manager

Job summary Due to secondment, Integrated Laboratory Medicine (ILM) at The Newcastle Hospitals Foundation Trust is seeking to recruit a Deputy Information Manager, reporting directly to the Information Manager for a period of two years. The Directorate of Integrated Laboratory Medicine plays a pivotal role in provision of diagnostics services, which are essential for the delivery of high-quality clinical care both within the Trust and in Primary Care Trusts. In addition, the Directorate provides a range of specialised diagnostic services to other hospitals and laboratories within the region and other parts of the UK. Interview Date Tuesday 17 November 2026 37 Hours 30 Minutes/Week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy NO AGENCIES PLEASE Main duties of the job The Directorate of Integrated Laboratory Medicine plays a pivotal role in provision of diagnostics services, which are essential for the delivery of high-quality clinical care both within the Trust and in Primary Care Trusts. In addition, the Directorate provides a range of specialised diagnostic services to other hospitals and laboratories within the region and other parts of the UK. In addition to the main duties of the job, the ILM Deputy Information Manager will: Develop and improve the service support processes including, but not limited to, optimal day to day functioning, service support processes, Incident Management, Change Management, Problem Management, and Business Continuity Configure and implement procedures to populate and maintain the IT Knowledgebase Support the ILM Information Manager and develop Key performance Indicators for the Laboratory Service Ensure service targets are achieved Act as a key link within the organisation to ensure new systems and changes to the live system are supportable Produce business cases for internal department projects About us As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. With around 2 million contacts with patients every year, we deliver care from: Royal Victoria Infirmary (RVI) Freeman Hospital Newcastle Dental Hospital Cramlington Manor Walks Urgent treatment centres Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on Careers at The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit our website: Newcastle Hospitals NHS Foundation Trust Details Date posted 16 October 2026 Pay scheme Agenda for change Band Band 7 Salary £49,387 to £56,515 a year per annum Contract Fixed term Duration 24 months Working pattern Full-time Reference number 317-2026-41-003 Job locations Freeman Hospital 317 01 Freeman Hospital NE7 7DN United Kingdom Job description Job responsibilities Provide day-to-day management of the LIMS system To maintain and develop the LIMS to ensure optimum availability To ensure day to day disruption and downtime is minimised Work closely with IT Service Management to eliminate reoccurring issues by developing sound incident and problem management processes and business continuity strategies To train and support the Department IT Leads in the absence of the ILM Information Manager To support the Department IT Leads in the management of departmental specific IT systems Co-ordinate appropriate training and development for all staff members in line with service requirements To work as part of a multidisciplinary, cross-directorate technical support team Perform other duties and undertake special projects as requested by line management Job description Job responsibilities Provide day-to-day management of the LIMS system To maintain and develop the LIMS to ensure optimum availability To ensure day to day disruption and downtime is minimised Work closely with IT Service Management to eliminate reoccurring issues by developing sound incident and problem management processes and business continuity strategies To train and support the Department IT Leads in the absence of the ILM Information Manager To support the Department IT Leads in the management of departmental specific IT systems Co-ordinate appropriate training and development for all staff members in line with service requirements To work