Resident Director- Amsterdam

<div class="content-intro"><h2><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Company Introduction</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">WorldStrides&nbsp;is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.</span></p></div><p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Job Description:</strong></span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">The Resident Director is responsible for the successful operational delivery of all WorldStrides programs in Amsterdam. The role involves oversight of student services, faculty-led program operations, financial administration, health and safety, local partnerships, and strategic development.</span><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">The Resident Director serves as the primary local representative of WorldStrides and plays a key role in ensuring an outstanding experience for students, faculty, and institutional partners.</span><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span data-ccp-props="{"335551550":6,"335551620":6}">Responsibilities:</span></strong></span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">1) Faculty-Led (Custom) Programs</span></strong><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Responsible for the planning, coordination, and successful delivery of faculty-led programs.</span><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span><span data-contrast="auto">Plan and coordinate educational itineraries and program schedules.&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Coordinate program logistics from confirmation through completion. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Arrange accommodations, transportation, restaurant bookings, and local services. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Confirm operational services and requirements with suppliers. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Prepare rooming lists, operational documentation, and briefing materials. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Liaise with faculty before, during, and after programs. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span>Coordinate participant communications. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Manage operational changes and troubleshoot issues as they arise.&nbsp;</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Support on-site program delivery when required. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Conduct post-program reviews and evaluations. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Identify opportunities for operational improvement and efficiency.<span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span><strong><span data-contrast="auto">2) Individual (Study Abroad) Programs</span></strong>&nbsp;</span><br><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Responsible for supporting students throughout their study abroad experience at Vrije Universiteit Amsterdam (Fall, Spring and Summer sessions)</span><span data-ccp-props="{}">&nbsp;</span></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">&nbsp;<span data-contrast="auto">Coordinate student arrivals and departures. </span><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Arrange and oversee airport transfers. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Deliver and coordinate orientation programs (BCO). <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Coordinate student housing, primarily through Vrije Universiteit Amsterdam and approved housing providers. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Conduct housing inspections as required. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Ensure that students register at municipality</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Support student welfare and well-being. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Organize student activities, cultural events, and excursions. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Provide operational support throughout the semester. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Coordinate with local partners and service providers. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Support students with day-to-day operational matters. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Resolve issues affecting the student experience.<span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">3) Financial Administration &amp; Accounts Payable&nbsp;</span></strong><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Responsible for supporting the financial administration of Amsterdam programs and ensuring compliance with company procedures.</span><span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">&nbsp;<span data-contrast="auto">Assist with budget forecasting and financial planning.&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Support financial reporting and reconciliation through Concur and related systems. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Monitor program costs and support cost-control initiatives. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Collect and process supplier invoices. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Review invoices for accuracy and operational compliance. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Prepare invoices for payment approval. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Prepare and submit expense reports. <span data-ccp-props="{"335551550":6,"335551620":6}">&nbsp;</span></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12