Medical Secretary

Job summary The Ridings Medical Group is seeking to recruit a highly motivated and enthusiastic Medical Secretary to join our well established and supportive team. Our team work collaboratively to deliver high-quality patient care across our five practices. This position is 26 hours per week, based mainly at our Brough Surgery - however all applicants must be able to work across any of The Ridings Medical Group sites. The exact working pattern will be agreed with the successful candidate, offering flexibility where possible. This role involves regular interaction with patients both face-to-face and over the telephone, requiring excellent communication and interpersonal skills. You will also possess strong problem-solving abilities, a proactive approach to challenges and exceptional attention to detail, ensuring a high standard of service is delivered at all times. Excellent communication skills, flexibility and a patient focused approach are essential for this role. Main duties of the job The successful candidate will be responsible for audio typing referrals, reports and correspondence for both NHS and private providers, as well as insurance and solicitor-related work, including the preparation and processing of invoices. The role also involves dealing with patient and GP enquiries, both in person and over the telephone. Excellent communication and customer service skills are essential. We are looking for a highly motivated individual who will be able to work independently as well as part of a team and will demonstrate the ability to think quickly and use their own initiative. Previous experience within a GP practice or NHS setting is desirable. Audio typing experience is essential, with a high level of speed and accuracy required. Knowledge of SystemOne and the NHS E-Referral Service would be advantageous. Interview Date: Monday, 12th October 2026 For full details of responsibilities and requirements, please refer to the complete job description attached to the advert. About us We are a large, forward-thinking Practice with over 48,000 patients across five main practice sites - Brough, South Cave, Hessle, Holme Upon Spalding Moor and Bubwith. Each of our sites has its own personal characteristics and a varied patient mix as we cover commuting areas for Hull, Leeds and York, due to easy access to A63/M62 and rural East Yorkshire. USING ARTIFICAL TECHNOLOGY (AI) IN YOUR APPLICATION: We encourage you to write your application in your own words, sharing your real experiences and achievements. The vast majority of applications we now receive are written using AI which makes applications generic, weakens applications, may be considered as misrepresentation and encourages those shortlisting to favour applications which are more personal and interesting. Please note that applications which clearly make heavy use of AI will not be shortlisted. Overuse of AI can: Miss important parts of the job description Sound generic and fail to show what makes you unique Be unclear or misleading without careful editing Include false claims about your skills and experience, one of which will be your communication skills If you need reasonable adjustments due to a disability, you may use AI or other tools to help with your application. INTERNATIONAL APPLICANTS: This role has been assessed as not eligible for visa sponsorship. All applicants must be able to demonstrate right to work in the UK without the need for an employer sponsor. www.theridingsmedicalgroup.nhs.uk Details Date posted 15 September 2026 Pay scheme Other Salary £13 to £15.53 an hour Starting at £13.00, with annual increments to £15.53 Contract Permanent Working pattern Part-time, Flexible working Reference number A0361-26-10-12-MS Job locations The Ridings Medical Group 4 Centurion Way Brough HU15 1AY United Kingdom The Ridings Medical Group Highfield Road Bubwith SELBY North Yorkshire YO8 6LY United Kingdom The Ridings Medical Group Hessle Health Centre 11 Hull Road HESSLE HU13 9LZ United Kingdom The Ridings Medical Group 67 Ferry Road South Cave BROUGH HU15 2JG United Kingdom The Ridings Medical Group Rush View Holme-On-Spalding-Moor YORK YO43 4BJ United Kingdom Job description Job responsibilities To provide secretarial support to the Partners, Salaried GPs and NPs. Transcribing and word-processing of out-going correspondence both medical and non-medical Processing of referrals and attaching relevant test results through the e-referrals system Filing of letters electronically to provide back-up of information Making appointments at hospitals/with consultants for patients as requested Following up correspondence, referrals and queries with various providers Read-coding of all hospital referrals and adding new associated features & read-codes to access screen as necessary Dealing with requests from solicitors for copies of medical records including confirming consent with patient and obtaining correct fee. Check E-referrals daily for DNAs, rejected referrals ,can