Medical Secretary

Job summary We are looking for an experienced and motivated Medical Secretary to join our friendly and supportive GP practice. The successful candidate will provide a high-quality secretarial and administrative service to our multidisciplinary team, with a particular focus on referrals, correspondence, patient information requests and liaison with hospitals and community services. This is an excellent opportunity for someone with previous medical secretarial experience who is organised, confident using IT systems and able to manage a varied workload in a busy primary care environment. You will work closely with clinical and administrative colleagues and play an important role in ensuring patients receive an efficient and effective service. Main duties of the job The Medical Secretary will provide comprehensive secretarial and administrative support to the clinical team, helping to ensure the smooth and efficient running of the practice. The role will involve managing referrals and correspondence, processing patient information requests, communicating with hospitals and other healthcare services, and maintaining accurate patient records. The successful candidate will also respond to administrative queries, support clinicians with day-to-day tasks, and work collaboratively with reception and administrative colleagues to deliver a high-quality service to patients. About us We are a friendly and well-established GP practice providing high-quality primary care to our local community. Our multidisciplinary team works closely together in a supportive and professional environment, with a strong focus on patient care and delivering an efficient, responsive service. We value teamwork, clear communication and a positive working atmosphere. Staff are encouraged to develop their skills and contribute ideas to improve the way we work. We offer a supportive environment, opportunities for training and development, a company pension, free flu vaccinations and free on-site parking. Details Date posted 14 August 2026 Pay scheme Other Salary £24,500 to £27,375 a year Contract Permanent Working pattern Full-time, Flexible working Reference number A2327-26-0009 Job locations 233 Albion Road London N16 9JT United Kingdom Job description Job responsibilities Job Description Job title: Medical Secretary Hours: 37.5 hours per week Salary: £24,500£27,375 per annum Contract: Full-time, Permanent Location: In person Job Summary The post-holder will undertake a wide range of medical secretarial and administrative duties, providing effective administrative support to the multidisciplinary team. The role involves processing information in a timely and accurate manner, managing referrals and correspondence, liaising with multidisciplinary team members and external healthcare providers, and supporting the smooth delivery of patient services. The post-holder will also process Subject Access Requests (SARs), Patient Medical Access Requests (PMARs) and other requests for patient information accurately and promptly. Key Responsibilities Process referrals using the Electronic Referral Service (e-RS). Process requests for information, including SARs, PMARs and DVLA forms. Process patient letter requests and invoices for private work. Prepare and word-process reports and associated documentation. Liaise with hospitals, community services and other healthcare providers to ensure referrals are processed efficiently. Manage administrative enquiries effectively and appropriately. Maintain an accurate referrals database and undertake appropriate safety-netting. Answer incoming telephone calls and deal with queries appropriately. Process online referral queries. Scan and attach correspondence and other documentation to patient records. Input and update information accurately within patient healthcare records. Process incoming and outgoing post, including preparing post for Royal Mail. Process discharge summaries and ensure these are appropriately filed within patient records. Conduct system searches as requested. Support reception and administrative colleagues during periods of absence. Service meetings by circulating agendas, taking minutes and preparing records. Carry out general office and administrative duties, including photocopying, emailing and taking messages. Maintain stationery supplies and staff refreshments. Support clinical staff with administrative tasks as required. Maintain a clean, tidy and effective working environment. Regularly review and update secretarial protocols and procedures. Support the management of QOF and Enhanced Services. Maintain and update document templates on EMIS Web. Undertake any other appropriate duties as required by the practice. Confidentiality The post-holder will have access to confidential information relating to patients, carers, practice staff and the organisation. All information must be treated as strictly confidential and handled in accordance with practice policies and relevant legislation. Health and