Medical Secretary

Job summary We are looking for an enthusiastic and motivated Medical Secretary to join our admin team to provide support to the doctors and health professionals and Management Team. The post holder will need to be competent in audio typing and word processing and will require excellent communication skills. The candidate would ideally be qualified or have some knowledge of being a medical secretary in a GP Surgery, but the practice would provide training to the right candidate. Please note, role is 24 hours over 3 days Tuesday, Thursday and Friday 08:30am-5pm Main duties of the job To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner Update SOPs as necessary Liaise with secondary and primary care colleagues with regards to waiting times and correspondence Prepare invoices for private work. Send death certificates/cremation paperwork to the coroners office/undertakers. To make appointments and bookings as required. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. To provide flexible cover for members of the secretarial team during periods of sickness and annual leave To monitor Practice emails Liaise with PCSE To register permanent, temporary and deduct patients as required Apply Practice policies, standards, and guidance Participate in audit where appropriate And any other responsibilities that your line manager feels necessary to the role of medical secretary. Keep up to date with changes in referrals processes, limited clinical benefits, with regards to secondary and private care Action workflow and tasks Action workflow from our website To retrieve medical records and assist the completion of medical/insurance records. File patient records and correspondence in patient medical records About us Probus Surgery is a well-established Primary Care business offering NHS services to our local population, with a population of circa 9500 patients. Probus is our main surgery, with branch sites at The Merlin Centre and Tregony. Our clinical team consists of GPs, ACPs, ANP, Nurses, HCAs, Pharmacists, Dispensers, Receptionists and Admin. Our Mission Statement: To improve health, well-being, and lives of those we care for. Location of Work The applicant will be required to work at Probus. Interviews Interviews will be held on a regular basis until we find the right candidate. We reserve the right to close the job early. Details Date posted 25 September 2026 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A0022-26-0004 Job locations Tregony Road Probus Truro Cornwall TR2 4JZ United Kingdom Job description Job responsibilities To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner Update SOPs as necessary Liaise with secondary and primary care colleagues with regards to waiting times and correspondence Prepare invoices for private work. Send death certificates/cremation paperwork to the coroners office/undertakers. To make appointments and bookings as required. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. To assist with the gathering of statistics and information when required. To provide flexible cover for members of the secretarial team during periods of sickness and annual leave To monitor Practice emails Liaise with PCSE To register permanent, temporary and deduct patients as required Apply Practice policies, standards, and guidance Participate in audit where appropriate To arrange TOPs And any other responsibilities that your line manager feels necessary to the role of medical secretary. Keep up to date with changes in referrals processes, limited clinical benefits, with regards to secondary and private care Action workflow and tasks Action workflow from our website To retrieve medical records and assist the completion of medical/insurance records. File patient records and correspondence in patient medical records To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries To maintain the computer clinic system in an accurate and secure manner Fulfil a proactive role towards the management of risks in all areas of the practice. This will include risk assessments of situations, taking appropriate action and reporting all incidents, near misses and hazards. All employees have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissio