Medical Secretary

Job summary To transcribe, from recorded dictation or handwritten notes, all discharge summaries, clinic letters and all other correspondence generated by consultants and their teams, i.e. detailed and complicated Reports for Courts, Tribunals, Case Conferences and Minutes of Meetings. Some reports and letters are of a distressing nature. Signing letters on behalf of medical staff as and when required. To keep patient records up to date on the Trusts electronic data base. (RIO) This forms a large part of the role and training will be given as required. To enter correspondence and notes related to patients onto RIO and file paperwork for meetings etc. and ensure medical notes are returned to Medical Records. To service any meetings as required by medical staff or the Admin Manager including distributing minutes and agendas. To deal with telephone callers in a courteous manner, giving appropriate advice, taking and relaying messages accurately, processing enquiries and keeping a record of these transactions. Telephone calls may be of a sensitive nature. To make appointments as necessary, contacting patients, carers and other agencies as required, ensuring that all outward post is despatched as quickly as possible To open, distribute and deal with medical staffs incoming mail. Compose response letters as and when required. Main duties of the job This post is one of continual development. The job description is intended as a guide to the principal duties and responsibilities of the post and complements individual objectives Set in line with the departments annual business objectives. Responsibilities will be reviewed periodically in line with service priorities and duties may change or new duties Be introduced after consultation with the post holder. HEALTH AND SAFETY: The Trust attaches the greatest importance to the health and safety of its employees. You are expected to make yourself aware of and comply with the Trusts and departmental Health and Safety policies, a copy of which is retained in your department by your manager. CLINICAL GOVERNANCE: The Trust aims to provide the highest standards of care. To further this aim you are expected to adhere to acceptable working practice as defined in Trust policies and guidelines. You also have a personal responsibility and accountability to your team and service to keep yourself up to date and, if you encounter unacceptable practice, to raise it or deal with it through accepted channels. ACCESS TO RECORDS: AN staff who contribute to health records are expected to be familiar with, and adhere to North East London NHS Trust Policy and procedures. You should be aware that health records will be subject to regular audit. About us NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care. Details Date posted 12 October 2026 Pay scheme Agenda for change Band Band 4 Salary £28,392 to £31,157 a year Contract Fixed term Duration 8 months Working pattern Full-time Reference number NDD-001502 Job locations Mellmead House Wanstead London E11 2DH United Kingdom Job description Job responsibilities Job overview Mental Health Wellness Team is seeking an experienced Medical Secretary to provide smooth and efficient secretarial and administrative support function to the Consultant Psychiatrist and medical team. The successful applicant will have working experience of Medical Secretarial support in a health care setting and be able to demonstrate excellent organisational and workload management skills. MHWT is a multi-disciplinary service, providing a range of specialist interventions within an integrated person-centred approach to people aged 18-65 resident in the Borough of Redbridge. Main duties of the job The successful candidates will have excellent written communication skills, have an efficient and confident approach to dealing with staff, patients, relatives and outside agencies as required, maintain accurate records and ensure compliance with Trust policies, ensuring confidentiality at all times. The post holder will be required to undertake some general administrative duties within the service which directly support the work of the multi-disciplinary teams. . Detailed job description and main responsibilities The post holder will be responsible for managing their own workload, prioritising tasks effectively, and ensuring deadlines are met. They will be expected to work independently as well as part of a team, demonstrating flexibility and a commitment to high standards. The role may involve work