Medical Secretary

Job summary Band 4 Medical Secretary - Darwin Centre: We are seeking an enthusiastic, motivated individual to work at he Darwin Centre. We are looking for someone who is flexible and conscientious and have the ability to work on your own initiative, prioritising your work and meeting deadlines whilst maintaining high standards. In return we can offer you: A supportive & friendly working environment Active encouragement to learn and develop within your role Dedicated career pathways and great opportunities for continuing professional development Commitment to, and support for your wellbeing Main duties of the job This role is to support the medical staff across the Darwin Centre in order to provide seamless customer service to both internal and external customers. The role will work flexibly across the Portfolio, while holding a primary assignment. About us As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care. We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working. We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities. The Trust is committed to the Step into Health scheme and actively encourages applicants from the Armed Forces Communities to apply. Details Date posted 08 September 2026 Pay scheme Agenda for change Band Band 4 Salary £28,392 to £31,157 a year per annum Contract Permanent Working pattern Part-time Reference number 232-SPL-8269257 Job locations Darwin Centre Stoke on Trent ST4 7LF United Kingdom Job description Job responsibilities Providing and receiving routine information which may sometimes require tact or persuasive skills to overcome barriers to understanding. This may involve providing and receiving of sensitive or complex information, providing advice, instruction or training where the subject matter is straightforward. In particular this will involve working predominantly for the Consultant Psychiatrist and non-medical prescribers and will involve the following responsibilities: Responding to appropriate requests for information The use of Big Hand system and skills in auditory typing Acting on correspondence responding to, or referring to the appropriate person Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (ie patients, carers, complexity) Liaison with partner services and organisations Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. purchase order requisitions, photocopying, filing Handling telephone queries Assisting patients/clients/relatives with non-clinical advice Teaching and supporting new Admin team members and providing aspects of the team induction and training to new starters regarding the building and admin processes. Organise and prepare for clinics ensuring checking list and updating of relevant statistics related to medical caseloads Electronic patient record (EPR) management Job description Job responsibilities Providing and receiving routine information which may sometimes require tact or persuasive skills to overcome barriers to understanding. This may involve providing and receiving of sensitive or complex information, providing advice, instruction or training where the subject matter is straightforward. In particular this will involve working predominantly for the Consultant Psychiatrist and non-medical prescribers and will involve the following responsibilities: Responding to appropriate requests for information The use of Big Hand system and skills in auditory typing Acting on correspondence responding to, or referring to the appropriate person Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (ie patients, carers, complexity) Liaison with partner services and organisations Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. purchase order requisitions, photocopying, filing Handling telephone queries Assisting patients/clients/relatives with non-cl