Medical Secretary

Job summary Wells Health Centre is looking for a friendly, organised and motivated Medical Secretary to join our supportive primary care team. This is an important role within the practice, providing high-quality administrative and secretarial support to our clinical team and helping to ensure that patients receive a smooth, efficient and professional service. You will work closely with GPs, nurses and other healthcare professionals, supporting areas such as medical correspondence, referrals, patient records, appointments and communication with hospitals and other services. The successful candidate will be highly organised, reliable and able to manage a varied workload while maintaining accuracy and confidentiality at all times. Excellent communication skills, attention to detail and the ability to work calmly under pressure are essential. This is an excellent opportunity for someone who enjoys working as part of a busy multidisciplinary team and would like to develop their career within primary care. Previous NHS or general practice experience would be advantageous, although we welcome applications from candidates with strong transferable administrative and secretarial skills. At Wells Health Centre, we are committed to providing a supportive working environment where our staff are valued and encouraged to develop their skills while making a positive difference to our patients and local community. Main duties of the job The Medical Secretary will provide efficient and confidential administrative and secretarial support to the clinical team, helping to ensure the smooth running of the practice and a high-quality service for patients. Key responsibilities will include: Providing administrative and secretarial support to GPs, nurses and other clinical staff. Preparing, typing and processing clinical correspondence, reports and other documentation accurately and promptly. Processing referrals and supporting the coordination of patient care with hospitals, community services and other healthcare providers. Managing incoming and outgoing correspondence, including electronic communications. Maintaining accurate and up-to-date patient records in accordance with practice procedures. Liaising professionally with patients, healthcare professionals, hospitals and external organisations by telephone, email and in writing. Handling confidential and sensitive information in line with GDPR, information governance and practice policies. Monitoring and actioning tasks, results and correspondence within agreed timescales. About us Wells Health Centre is a friendly, forward-thinking NHS GP practice based at Priory Health Park in Wells, Somerset. Our multidisciplinary team provides high-quality, patient-centred primary care to our local community, with a strong focus on safe, effective and accessible services. Our team includes GPs, nurses, paramedics and other healthcare professionals, supported by experienced administrative and operational colleagues. We value teamwork and recognise that bringing together different skills, experience and perspectives enables us to deliver excellent care and positive outcomes for our patients. We are part of the West Mendip Primary Care Network, working collaboratively with other local practices and healthcare professionals to provide joined-up care and develop innovative approaches to primary care. We are committed to creating a supportive, inclusive and welcoming working environment where staff feel valued and have opportunities to learn, develop and progress. We encourage continuous improvement, professional development and collaborative working. We welcome applications from compassionate, motivated and enthusiastic people who want to make a positive difference to patients and the wider community. Details Date posted 20 August 2026 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time, Flexible working Reference number A0930-26-0003 Job locations Wells Health Centre Glastonbury Road Wells Somerset BA5 1XJ United Kingdom Job description Job responsibilities Job Description Medical Secretary Reports to: Lead Secretary/ Finance & Operations Manager Location: On-site at Wells Heath Centre Hours: 30 hours a week Monday to Friday Job Summary: To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Job responsibilities: The following are the core responsibilities of the Medical Secretary/Administrator. The duties and responsibilities to be undertaken by members of the practice administration team may include any or all the items in the following list. Duties may be varied from time to time under the direction of the Lead Secretary / Operations Manager dependent on current and evolving practice workload and staffing levels: Write accurate letters and reports using audio typing for all members of the medical team. Liaise with external agencies such as hos