Medical Secretary

Job summary We are looking for an organised, proactive and friendly Medical Secretary to join our busy and supportive GP practice team.Working hours: 2630 hours per week, worked over 4 or 5 days. The exact working pattern can be discussed and agreed with the successful candidate. This is a varied and rewarding role where you will provide essential administrative support to our GPs and wider clinical team, including managing referrals, processing clinical correspondence, liaising with hospitals and other healthcare providers, and helping to ensure our patients receive a smooth and efficient service. You will be joining a welcoming, hardworking team where everyone plays an important part in delivering high-quality patient care. We value teamwork, good communication and a positive approach, and we are looking for someone who takes pride in their work, can manage competing priorities and enjoys being part of a close-knit primary care team. If you are organised, confident with administration and looking for a role where your work genuinely makes a difference to patients, we would love to hear from you. Main duties of the job As a Medical Secretary, you will provide efficient and accurate administrative support to the GPs and wider clinical team, helping to ensure patients move smoothly through their care pathways. The role will include processing and managing referrals, dealing with clinical correspondence, liaising with hospitals and other healthcare providers, responding to patient queries, managing tasks and ensuring information is recorded accurately on our clinical system. You will also support the practice with death certificate and bereavement administration, liaising sensitively with GPs, families, funeral directors and other relevant services as required. You will need to be highly organised, have excellent attention to detail and be confident managing a varied workload. Strong communication skills are essential, as you will regularly liaise with patients, clinicians and external healthcare services. This is a busy and varied role requiring confidentiality, professionalism, compassion and the ability to prioritise effectively while working as part of a supportive practice team. About us Salisbury House Surgery is a friendly, busy and well-established GP practice with a strong focus on providing high-quality, patient-centred care. We have a diverse and supportive team including GPs, nurses, a Physician Associate, healthcare and administrative professionals, all working closely together to provide the best possible service for our patients. Teamwork is extremely important to us, and every member of staff is valued for the contribution they make to the practice. We pride ourselves on having a welcoming and approachable working environment. Primary care can be fast-paced and challenging, so we encourage our team to support one another, communicate openly and work together to find solutions. We offer a varied and rewarding place to work, with opportunities to develop your knowledge and skills within primary care. We are looking for someone who shares our positive work ethic, enjoys being part of a team and wants to play an important role in supporting both our clinicians and our patients. Details Date posted 17 September 2026 Pay scheme Other Salary £12.75 an hour Contract Permanent Working pattern Part-time Reference number A2197-26-0005 Job locations Lake Street Leighton Buzzard Bedfordshire LU7 1RS United Kingdom Job description Job responsibilities Job Title: Medical Secretary Location: Salisbury House Surgery Responsible to: Practice Manager Job Purpose The Medical Secretary will provide high-quality, efficient and confidential secretarial and administrative support to the GPs and wider clinical team. The post holder will play an important role in ensuring referrals, clinical correspondence, e-consultations and other patient-related administration are processed accurately and promptly. The role will also include summarising historic paper medical records onto SystmOne. The role requires excellent organisational and communication skills, attention to detail and the ability to manage a busy and varied workload. Main Duties and Responsibilities Referrals and Clinical Administration Process GP referrals accurately and within appropriate timescales. Prepare and submit referrals using relevant NHS electronic referral systems and local pathways. Ensure referral documentation contains the required clinical information and supporting documentation. Monitor referrals and follow up outstanding information where necessary. Process urgent and routine referral requests appropriately. Support clinicians with queries relating to referral pathways and administrative processes. Liaise with hospitals, community services and other healthcare providers regarding referrals and patient care. Deal with rejected or returned referrals and ensure these are brought to the attention of the appropriate clinician. Maintain accurate r