Healthcare Assistant

Job summary Healthier West Wirral PCN Ltd is seeking an experienced and competent Primary Care Healthcare Assistant to join its established PCN Nursing Team. The successful candidate will already have strong experience working as a Healthcare Assistant within general practice or a comparable primary care environment and will be able to bring an established range of HCA clinical skills to the role. Phlebotomy will be a significant element of the post, particularly providing planned phlebotomy visits to patients who are housebound or otherwise unable to access practice-based services. The post is intended for an individual who is confident in their existing competencies and able to contribute effectively to service delivery from an early stage. The working hours of this role can be structured flexibly to meet the needs of the right candidate, meaning this role may be of interest to those who have other work or family commitments. Main duties of the job An important element of the role will involve supporting patients with mental health needs to access appropriate physical health monitoring and preventative healthcare. This may include undertaking planned physical health checks and clinical observations within patients' homes or clinic settings to help reduce barriers to accessing routine physical healthcare. Working under the leadership of the PCN Nurse Lead and alongside experienced registered nurses, the Healthcare Assistant will undertake delegated clinical activity within their competence and agreed scope of practice. While significant previous experience is required, the role also offers an opportunity for an experienced HCA to develop beyond a traditional practice-based HCA role. Through structured support, exposure to wider PCN and MDT working, the postholder will have opportunities to broaden their professional view, develop confidence in community working and progressively work with greater autonomy within appropriate professional and organisational boundaries. A key purpose of the role is to enable registered nurses within the PCN Nursing Team to work at the top of their professional competence by appropriately delegating activity, both clinical and none clinical that can be undertaken by an experienced HCA. About us Healthier West Wirral Primary Care Network is an ambitious and forward-thinking organisation serving over 70,000 patients across five GP practices on the west side of the Wirral Peninsula. We are committed to delivering high-quality, patient-centred care by developing innovative services that meet the changing needs of our local population. Our focus is on providing proactive, integrated care closer to home, improving patient outcomes while supporting the sustainability of primary care. Our multidisciplinary team includes GPs, nurses, clinical pharmacists, pharmacy technicians, physician associates, care coordinators and social prescribers, all working collaboratively to deliver seamless care across our communities. As the NHS continues its shift towards neighbourhood healthcare, we are proud to be developing new models of care and creating opportunities for clinicians to shape services, develop specialist interests and make a real difference. If you're looking for a role where you can innovate, collaborate and influence the future of primary care, we'd love to hear from you. Details Date posted 22 September 2026 Pay scheme Other Salary £13 to £14 an hour Contract Permanent Working pattern Flexible working Reference number A3984-26-0016 Job locations 156 Common Field Road Woodchurch Birkenhead CH49 7LP United Kingdom Job description Job responsibilities Key Responsibilities Community and Housebound Care The postholder will: Undertake planned clinical visits to patients in their own homes as part of the PCN Nursing Team's community caseload. Develop the ability to independently manage an allocated programme of visits within an agreed scope of practice. Undertake delegated clinical procedures, monitoring and observations during home visits. Apply existing primary care experience to recognise when findings are outside expected parameters or when a patient's presentation requires further clinical assessment. Provide a significant element of the PCN's housebound phlebotomy service, undertaking planned blood collection from patients within their own homes and other appropriate community settings. Promptly escalate clinical concerns to the PCN Nurse Lead, registered nurse, GP or other appropriate clinician. Support proactive and preventative management of the PCN's housebound and vulnerable population. Identify unmet health needs and opportunities for intervention during patient contacts. Work respectfully within patients' homes, maintaining dignity, confidentiality and professional boundaries. Follow lone-working procedures and undertake dynamic assessment of environmental and personal safety risks. Clinical Duties The successful candidate is expected to join the service with an established r