Medical Secretary

Job summary To provide efficient, confidential, and high quality secretarial and administrative support to the GPs, clinical team, and management within Ashford Medical Partnership. The post holder will ensure the smooth flow of communication between patients, hospitals, and other healthcare professionals, supporting the delivery of safe and effective patient care. Main duties of the job Key Responsibilities : Secretarial and Administrative Duties Provide comprehensive secretarial support to clinicians, including audio typing of medical correspondence, referrals, and reports. Manage incoming and outgoing correspondence via Docman and EMIS. Process electronic referrals (e-RS), ensuring all necessary documentation is attached and sent within required timeframes. Maintain accurate and up-to-date patient records, adhering to confidentiality and data protection policies. Support the management of Klinik or other online consultation systems. Handle incoming calls and emails professionally, ensuring timely responses and appropriate action. Prioritise workload to meet deadlines while maintaining accuracy and attention to detail. About us We are a friendly, proactive and forward-thinking practice. We run our own independent PCN. As part of our recent growth, we are looking to recruit further staff members to complement our existing team. The current workforce is led by 6 GP Partners, Salaried GPs, Allied Health Professionals, a large Nursing/HCA Team and our other highly skilled allied healthcare professionals. The clinical team is complimented by a General Manager and a large Administrative team consisting of reception, administrative and secretarial staff. Details Date posted 08 October 2026 Pay scheme Other Salary Depending on experience N/A Contract Permanent Working pattern Part-time Reference number A1686-26-0013 Job locations Willesborough Health Centre Bentley Road Ashford Kent TN24 0HZ United Kingdom Job description Job responsibilities Job Description Medical Secretary Responsible to : Deputy General Manager/Operations Manager Location : Ashford Medical Partnership Hours : Flexible 16 hours to 37.5 Wednesday and Friday essential; other days flexible Salary : Depending on experience Job Purpose : To provide efficient, confidential, and high quality secretarial and administrative support to the GPs, clinical team, and management within Ashford Medical Partnership. The post holder will ensure the smooth flow of communication between patients, hospitals, and other healthcare professionals, supporting the delivery of safe and effective patient care. Key Responsibilities : Secretarial and Administrative Duties Provide comprehensive secretarial support to clinicians, including audio typing of medical correspondence, referrals, and reports. Manage incoming and outgoing correspondence via Docman and EMIS. Process electronic referrals (e-RS), ensuring all necessary documentation is attached and sent within required timeframes. Maintain accurate and up-to-date patient records, adhering to confidentiality and data protection policies. Support the management of Klinik or other online consultation systems. Handle incoming calls and emails professionally, ensuring timely responses and appropriate action. Prioritise workload to meet deadlines while maintaining accuracy and attention to detail. Clinical and Administrative Liaison Liaise with hospital departments, community services, and other healthcare providers to follow up on referrals and investigations. Support clinicians with administrative tasks related to Cardiology, Dermatology (Dermasight), and other specialist services. Coordinate patient appointments, follow ups, and correspondence where required. Data Management and IT Use EMIS, e-Referral Service, and other NHS systems competently. Maintain patient confidentiality in line with GDPR and practice policy. Generate and update reports and spreadsheets using Excel and other IT software. Team Support and Professionalism Work collaboratively with the admin and clinical teams to ensure efficient service delivery. Contribute to improving processes and systems within the practice. Demonstrate a professional, friendly, and empathetic approach when dealing with patients and colleagues. Undertake training and development as required to maintain and enhance role competence.