Medical Secretary

Job summary We are looking for an experienced, organised, and proactive Medical Secretary to provide comprehensive secretarial and administrative support to clinicians working across our Early Intervention in Psychosis (EIP) Team and Mental Health & Wellness Team. This is a challenging and rewarding role supporting busy community mental health services that are committed to delivering high-quality, person-centred care. The successful candidate will play a vital role in ensuring the smooth and efficient operation of the services by providing high-level administrative and secretarial support to psychiatrists, team leaders, and multidisciplinary colleagues. Main duties of the job Provide an efficient and confidential medical secretarial service to clinicians across the EIP and Mental Health & Wellness Teams. Audio and copy type clinical correspondence, reports, assessments, and other documentation within agreed timescales. Manage clinicians' diaries, appointments, meetings, and clinic schedules. Receive and process referrals, ensuring accurate recording on electronic patient record systems. Act as a point of contact for service users, carers, GPs, partner agencies, and other healthcare professionals. Prepare and distribute correspondence, agendas, minutes, and reports as required. Maintain accurate and up-to-date patient records in accordance with Trust policies and information governance requirements. Support the coordination of multidisciplinary meetings and ensure relevant documentation is available. Monitor and prioritise incoming communications, taking appropriate action where necessary. Ensure all work is undertaken in line with confidentiality, data protection, and NHS standards. Provide administrative support to the wider teams and cover for colleagues during periods of leave and absence. About us NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care. Details Date posted 06 October 2026 Pay scheme Agenda for change Band Band 4 Salary £28,392 to £31,157 a year Contract Fixed term Duration 12 months Working pattern Full-time Reference number NDD-002082 Job locations Church Road Health Centre Harold Wood Essex RM3 0SH United Kingdom Job description Job responsibilities